Data We Gather and Why We Keep It
When you register, we collect your name, email address, mobile number and the wallet identifier you use — whether that is a JazzCash account number, an Easypaisa mobile account or a Raast ID linked to your bank. We need this to verify your identity, process withdrawals
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and keep your account secure. When you make a deposit or request a payout, our payment processor records the transaction reference, amount and timestamp — not your full wallet PIN or bank credentials. We also collect device data: your browser type, operating system and IP address.
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This helps us detect unusual login attempts and keep your session safe when you switch between mobile and desktop. We do not sell your personal data to third parties. Data shared with payment processors is limited to what is needed to complete that specific transaction. We
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keep account records for as long as your account remains active and for a further period as required by applicable law. You can request a copy of the data we hold on you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.